Thank you for shopping at Aliri Tour. We want you to be completely satisfied with your purchase. Please review our Refunds and Return Policy below.

Returns

You may request a return within 7 days of receiving your order. To be eligible for a return:

  • The item must be unused, in its original condition, and in its original packaging

  • You must provide proof of purchase (order confirmation or receipt)

  • Return requests must be submitted by email within the 7-day window

To start a return, contact us at [email protected] with your order number and reason for return. Returns sent without prior contact may not be accepted.

Return Shipping

Customers are responsible for the cost of return shipping unless the item is defective or incorrect due to our error. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed within 5–7 business days

  • The refund will be issued to your original method of payment (or via other means if applicable)

Please note: Shipping fees (if any) are non-refundable.

Exchanges

We currently do not offer direct exchanges. If you wish to replace an item, you must return the original and place a new order.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 48 hours of delivery at [email protected] with photos and a description of the issue. We will resolve it as quickly as possible.

Non-Returnable Items

Certain items may be marked as final sale and are not eligible for return. These will be clearly noted on the product page.

Questions?

If you have any questions about our Refunds and Return Policy, feel free to contact us at:
[email protected]